Friday, December 08, 2006

Shows how often I read my comments...


I just read this in my comments area:

Dear Mr. Turnage,
I just read your blog post dated 11/15/06 and I am sorry for any confusion you may have experienced regarding the strange email. So that I may investigate the matter further, please send the email in question to me at the address below. I look forward to your email. Thank you and have a great day!

Best Regards,
Dell Customer Advocate

That is totally awesome! Too bad I deleted that email weeks ago because, frankly, it is better to be safe than sorry, and anything that promises to give me a new Dell laptop is too good to be true.

But I'm happy to know where to go when I have a problem. I like the whole idea the Dell trolls the blogs, looking for complaints. That is a great business practice and Marie deserves a raise.

Believe me, if I ever run into a problem again, I will be emailing Marie. (If her text is any indication, she probably is the spitting image of Olivia Newton-John.) Marie, you are truly a wonder.

This made my day.

1 comment:

Courtney said...

Wow, that's impressive. And also kinda freaky.